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The simple act of paying positive attention to people has a great deal to do with productivity.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Great
Productivity
People
Paying
Simplicity
Positive
Deal
Deals
Attention
Simple

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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
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The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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I am my clients. I am defined by who I do business with.
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Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
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In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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If not excellence, what? If not excellence now, when?
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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