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Excellent firms don't believe in excellence - only in constant improvement and constant change.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Constant
Loyalty
Quality
Improvement
Inspirational
Excellence
Change
Excellent
Believe
Firm
Educational
Kaizen
Customers
Retention
Perfection
Firms
More quotes by Tom Peters
Design is so critical it should be on the agenda of every meeting in every single department.
Tom Peters
The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
Tom Peters
Lavish credit on anyone and everyone who helped you the least bit.
Tom Peters
Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
Tom Peters
A little (or more) boat burning would do many enterprises a world of good.
Tom Peters
Reward excellent failures. Punish mediocre successes.
Tom Peters
As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
Tom Peters
There's nobody in the world that wouldn't change places with the Americans. The economy is phenomenally large, the entrepreneurial class is very alive and very well, the universities, despite budget problems, still turn out something like 90 percent of the refereed academic and technical articles in the world. There's a lot on everybody's agenda.
Tom Peters
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
Tom Peters
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Tom Peters
Good managers have a bias for action.
Tom Peters
Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
Tom Peters
Are you placing enough interesting, freakish, long shot, weirdo bets?
Tom Peters
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
Tom Peters
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
Tom Peters
Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
Tom Peters
The world has not just turned upside down. It is turning in every which way at an accelerating pace.
Tom Peters
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
Tom Peters
One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call the other digital divide.
Tom Peters
Effective listening is a professional achievement-achieved only through hard work.
Tom Peters
