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Excellent firms don't believe in excellence - only in constant improvement and constant change.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Customers
Retention
Perfection
Firms
Constant
Loyalty
Quality
Improvement
Inspirational
Excellence
Change
Excellent
Believe
Firm
Educational
Kaizen
More quotes by Tom Peters
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
Tom Peters
Collections of books and other documents, either printed or electronic, are a form of congregation.
Tom Peters
Are you placing enough interesting, freakish, long shot, weirdo bets?
Tom Peters
Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
Tom Peters
Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!
Tom Peters
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
Tom Peters
Have you thanked a front-line employee for carrying around a great attitude ... today?
Tom Peters
When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
Tom Peters
Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
Tom Peters
If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters
Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.
Tom Peters
I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
Tom Peters
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
Tom Peters
I think it's wonderful to save the world, but you need to be part of the world, too.
Tom Peters
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
Tom Peters
The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
Tom Peters
Business, life itself, is damned hard work if you wanna be good at it. Actually, that's precisely wrong. Business ceases to be work when you're chasing a dream that has engorged you. (Work should be more fun than fun - Noel Coward.) And if the passion isn't there. then biotech and plumbing will be equal drags.
Tom Peters
But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
Tom Peters
If not excellence, what? If not excellence now, when?
Tom Peters
Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!
Tom Peters