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we have two ears and one mouth and we should use them proportionally

Susan Cain

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Susan Cain
Age: 56
Born: 1968
Born: March 20
Lawyer
Non-Fiction Writer
Writer
Mouth
Mouths
Ears
Use
Two

More quotes by Susan Cain

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In most job interviews, people say they are looking for people skills and emotional intelligence. That's reasonable, but the question is, how do you define what that looks like?
Susan Cain
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Studies have shown that performance gets worse as group size increases ... If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.
Susan Cain
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What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.
Susan Cain
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There is no one more courageous than the person who speaks with the courage of his convictions.
Susan Cain
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...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.
Susan Cain
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It's not that there is no small talk...It's that it comes not at the beginning of conversations but at the end...Sensitive people...'enjoy small talk only after they've gone deep' says Strickland. 'When sensitive people are in environments that nurture their authenticity, they laugh and chitchat just as much as anyone else.
Susan Cain
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Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.
Susan Cain
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As a parent, if give yourself what you need, your children will watch you doing that and will give themselves what they need.
Susan Cain
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Jealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire.
Susan Cain
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I'm insatiably curious about human nature. I feel very lucky that as a writer I get to learn so much about it just to do my job right.
Susan Cain
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...if you can think of meetings you've attended, you can probably recall a time - plenty of times - when the opinion of the most dynamic or talkative person prevailed to the detriment of all.
Susan Cain
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...true self-esteem comes from competence, not the other way around.
Susan Cain
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Indeed, your biggest challenge may be to fully harness your strengths. You may be so busy trying to appear like a zestful, reward-sensitive extrovert that you undervalue your own talents, or feel underestimated by those around you. But when you’re focused on a project that you care about, you probably find that your energy is boundless.
Susan Cain
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There are only a few people out there who can completely overcome their fears, and they all live in Tibet.
Susan Cain
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Introverts need to trust their gut and share their ideas as powerfully as they can.
Susan Cain
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The next time you see a person with a composed face and a soft voice, remember that inside her mind she might be solving an equation, composing a sonnet, designing a hat. She might, that is, be deploying the power of quiet.
Susan Cain
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College students who tend to study alone learn more over time than those who work in groups.
Susan Cain
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[Introverts,] the world needs you and it needs the things you carry. So I wish you the best of all possible journeys and the courage to speak softly.
Susan Cain
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Introverts are capable of acting like extroverts for the sake of work they consider important, people they love, or anything they value highly.
Susan Cain
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Introverts often work more slowly and deliberately. They like to focus on one task at a time and can have mighty powers of concentration . They're relatively immune to the lures of wealth and fame.
Susan Cain