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...if you can think of meetings you've attended, you can probably recall a time - plenty of times - when the opinion of the most dynamic or talkative person prevailed to the detriment of all.

Susan Cain

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Susan Cain
Age: 56
Born: 1968
Born: March 20
Lawyer
Non-Fiction Writer
Writer
Persons
Recall
Person
Recalls
Time
Dynamic
Think
Meetings
Thinking
Plenty
Detriment
Probably
Prevailed
Opinion
Talkative
Times
Attended

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Every American was to become a performing self.
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In most job interviews, people say they are looking for people skills and emotional intelligence. That's reasonable, but the question is, how do you define what that looks like?
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It's not that there is no small talk...It's that it comes not at the beginning of conversations but at the end...Sensitive people...'enjoy small talk only after they've gone deep' says Strickland. 'When sensitive people are in environments that nurture their authenticity, they laugh and chitchat just as much as anyone else.
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Introverts often work more slowly and deliberately. They like to focus on one task at a time and can have mighty powers of concentration . They're relatively immune to the lures of wealth and fame.
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When you go to a football game and someone offers you a beer [...], they're really saying hi, have a glass of extroversion.
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When you're more focused in getting your message across than you are worrying about how people are viewing you, that's huge.
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I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas.
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we have two ears and one mouth and we should use them proportionally
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Introverts need to trust their gut and share their ideas as powerfully as they can.
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...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.
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I use a lot of old-fashioned expressions.
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The bias against introversion leads to a colossal waste of talent, energy, and happiness.
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In our culture, snails are not considered valiant animals - we are constantly exhorting people to come out of their shells - but there's a lot to be said for taking your home with you wherever you go.
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Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.
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Solitude is out of fashion. Our companies, our schools and our culture are in thrall to an idea I call the New Groupthink, which holds that creativity and achievement come from an oddly gregarious place.
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I'm insatiably curious about human nature. I feel very lucky that as a writer I get to learn so much about it just to do my job right.
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Studies have shown that performance gets worse as group size increases ... If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.
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We're told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts - which means that we've lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts - in other words, one out of every two or three people you know.
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There are only a few people out there who can completely overcome their fears, and they all live in Tibet.
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(Finland is a famously introverted nation. Finnish joke: How can you tell if a Finn likes you? He's staring at your shoes instead of his own.)
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