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Building and repairing relationships are long-term investments.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Repairing
Investments
Investment
Relationships
Building
Term
Long

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Distinguish between the person and the behavior or performance.
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By behaving in ways that build trust with one, you build trust with many.
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When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
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The greatest and most inspiring mountain climbing achievements in history are not so much stories of individual achievement, but are stories of the extraordinary power of a unified, talented, prepared team that stays loyally committed to one another and to their shared vision to the end.
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I can change. I can live out of my imagination instead of my memory. I can tie myself to my limitless potential instead of my limiting past
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Patience is emotional diligence.
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The key to growth is to learn to make promises and to keep them.
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The most effective way I know to begin with the end in mind is to develop a personal mission statement or philosophy or creed. It focused on what you want to be (character) and to do (contributions and achievements) and on the values or principles upon which being and doing are based.
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Perhaps the greatest role of parenting, more than directing and telling children what to do, [is] helping [children] connect with their own gifts, particularly conscience.
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A personal mission statement becomes the DNA for every other decision we make.
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The power of transcendent vision is greater than the power of the scripting deep inside the human personality and it subordinates it [the scripting], submerges it, until the whole personality is reorganized in the accomplishment of that vision.
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Management is efficiency in climbing the ladder of success
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If there's one thing that's certain in business, it's uncertainty.
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When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
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It's like the more you know the more you know you don't know.
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Live, love, laugh, leave a legacy.
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Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.
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Give no answer to contentious arguments or irresponsible accusations. Let such things fly out open windows until they spend themselves.
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Remember, technology is a great servant, but a terrible master.
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You can't change the fruit without changing the root.
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