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To listen with empathy is the most important human skill.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Listen
Human
Humans
Important
Skill
Empathy
Skills

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Keeping a personal journal a daily in-depth analysis and evaluation of your experiences is a high-leverage activity that increases self-awareness and enhances all the endowments and the synergy among them.
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The world has entered an era of the most profound and challenging change in human history.
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It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake.
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It is extremely ironic that the more we care about what people think about us the less we care about people, and the less we care about what people think about us the more we begin to care for others
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Principles don't die. They aren't here one day and gone the next. They can't be destroyed by fire, earthquake or theft. Principles are deep, fundamental truths, classic truths.
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Love is a verb. Love – the feeling – is the fruit of love, the verb. So love her. Sacrifice. Listen to her. Empathize. Appreciate. Affirm her.
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Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.
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To maintain the P/PC Balance, the balance between the golden egg (production) and the health and welfare of the goose (production capability) is often a difficult judgment call. But I suggest it is the very essence of effectiveness.
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When we look through the lens of each others' weaknesses, we make others' strengths irrelevant and their weaknesses more evident.
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We are free to choose our actions, . . . but we are not free to choose the consequences of these actions.
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Role modeling is the most basic responsibility of parents. Parents are handing life's scripts to their children, scripts that in all likelihood will be acted out for the rest of the children's lives.
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We tend to get what we expect - both from ourselves and from others. When we expect more, we tend to get more when we expect less, we tend to get less.
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One of the most important ways to manifest integrity is to be loyal to those who are not present. In doing so, we build the trust of those who are present.
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Moving along the upward spiral requires us to learn, commit, and do on increasingly higher planes. We deceive ourselves if we think that any one of these is sufficient. To keep progressing, we must learn, commit, and do-learn, commit, and do-and learn, commit, and do again.
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While values drive behaviors, principles govern consequences.
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The principle of fasting is taught in almost all major world religions as a means of developing a higher level of self-mastery and self-control, and also a deeper awareness of how really dependent we are.
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The key to motivation is motive.
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You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.
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Effective leadership is putting first things first. Effective management is discipline, carrying it out.
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The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.
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