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To listen with empathy is the most important human skill.
Stephen Covey
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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Important
Skill
Empathy
Skills
Listen
Human
Humans
More quotes by Stephen Covey
Seek first to understand, then to be understood.
Stephen Covey
All things are created twice. All things. Vision is the first creation. For a house it's called the blueprint. For a life it's called a mission. For a day it's called a goal and a plan. For a parent it's called a belief in the unseen potential of a child. For all, it is the mental creation which always precedes the physical, or second, creation.
Stephen Covey
It's incredibly easy to get caught up in an activity trap, in the busy-ness of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall. It is possible to be busy - very busy - without being very effective.
Stephen Covey
It comes from within.
Stephen Covey
Proactive people carry their own weather with them.
Stephen Covey
The exercise of true leadership is inversely proportional to the exercise of power.
Stephen Covey
Each of us tends to think we see things as they are, that we are objective. But this is not the case. We see the world, not as it is, but as we are - or as we are conditioned to see it.
Stephen Covey
The principle of fasting is taught in almost all major world religions as a means of developing a higher level of self-mastery and self-control, and also a deeper awareness of how really dependent we are.
Stephen Covey
Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.
Stephen Covey
When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.
Stephen Covey
The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.
Stephen Covey
The environment you fashion out of your thoughts, your beliefs, your ideals, your philosophy is the only climate you will ever live in. The key is in not spending time, but in investing it.
Stephen Covey
Do what is important, not what is urgent.
Stephen Covey
Highly effective people tend to be proactive. They decide to find a better job or to have better health, rather than of responding to whatever curves life throws at them.
Stephen Covey
They [Nazi captors]had more liberty, more options to choose from in their environment but he [Viktor Frankl] had more freedom, more internal power to exercise his options.
Stephen Covey
People behave more on the basis of how they feel than how they think unless there are good feelings between people, it is almost impossible to reason intelligently.
Stephen Covey
Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.
Stephen Covey
To maintain the P/PC Balance, the balance between the golden egg (production) and the health and welfare of the goose (production capability) is often a difficult judgment call. But I suggest it is the very essence of effectiveness.
Stephen Covey
Give no answer to contentious arguments or irresponsible accusations. Let such things fly out open windows until they spend themselves.
Stephen Covey
The best way to develop courage is to set a goal and achieve it, make a promise and keep it.
Stephen Covey
