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To listen with empathy is the most important human skill.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Empathy
Skills
Listen
Human
Humans
Important
Skill

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If you don't have confidence in the diagnosis, you won't have confidence in the prescription.
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The worldly fountain does not breed spiritual depth.
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Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.
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Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.
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The enemy of the best is often the good.
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There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature.
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In our personal lives, if we do not develop our own self-awareness and become responsible for first creations, we empower other people and circumstances to shape our lives by default.
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Most leaders would agree that they’d be better off having an average strategy with superb execution than a superb strategy with poor execution. Those who execute always have the upper hand.
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The key to motivation is motive. It's the why. It's the deeper yes! burning inside that makes it easier to say no to the less important.
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I win the private victory when I have made my mind up and commit to live by correct principles and to serve worthy purposes.
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If you put good people in bad systems you get bad results. You have to water the flowers you want to grow.
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If you don't choose to do it in leadership time up front, you do it in crisis management time down the road.
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Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and contribution.
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Unfortunately, too many executives believe the myths about trust. Myths like how trust is soft and is merely a social virtue. The reality is that trust is hard-edged and is an economic driver.
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When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.
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Role modeling is the most basic responsibility of parents. Parents are handing life's scripts to their children, scripts that in all likelihood will be acted out for the rest of the children's lives.
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What difference would a clear vision of my principles, values, and ultimate objectives make in the way I spend my time?
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People behave more on the basis of how they feel than how they think unless there are good feelings between people, it is almost impossible to reason intelligently.
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Everyone has values even criminal gangs have values. Values govern people's behavior but principles govern the consequences of those behaviors.
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