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You have two ears and one mouth. Use them accordingly.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Mouths
Ears
Use
Two
Accordingly
Mouth

More quotes by Stephen Covey

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Win-win is a belief in the Third Alternative. It's not your way or my way it's a better way, a higher way.
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Building and repairing relationships are long-term investments.
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Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.
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Synergy is better than my way or your way. It's our way.
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Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.
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If you don't have confidence in the diagnosis, you won't have confidence in the prescription.
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Principles are natural laws that are external to us and that ultimately control the consequences of our actions. Values are internal and subjective and represent that which we feel strongest about in guiding our behavior.
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In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.
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Your economic security does not lie in your job it lies in your own power to produce - to think, to learn, to create, to adapt. That's true financial independence. It's not having wealth it's having the power to produce wealth.
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People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize the initiative to do whatever is necessary to get the job done.
Stephen Covey
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Begin with the end in mind.
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Each of us tends to think we see things as they are, that we are objective. But this is not the case. We see the world, not as it is, but as we are - or as we are conditioned to see it.
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The world has entered an era of the most profound and challenging change in human history.
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All the well-meaning advice in the world won't amount to a hill of beans if we're not even addressing the real problem.
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The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.
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Affirm people. Affirm your children. Believe in them, not in what you see but in what you don't see - their potential.
Stephen Covey
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Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.
Stephen Covey
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'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.
Stephen Covey
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Reactive people... are often affected by their physical environment. They find external sources to blame for their behavior.
Stephen Covey
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You basically get what you reward. If you want to achieve the goals and reflect the values in your mission statement, then you need to align the reward system with these goals and values.
Stephen Covey