Quote

Trust is clearly a key competency. A competency or skill that can be learned, taught, and improved and one that talent can be screened for.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Trust
Competency
Learned
Competencies
Taught
Improved
Skill
Clearly
Keys
Skills
Talent
Screened

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It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity.
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To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.
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When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
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To listen with empathy is the most important human skill.
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We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.
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Each of us guard a gate of change that can only be opened from the inside.
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When you make a commitment to yourself, do so with the clear understanding that you're pledging your integrity.
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Affirm people. Affirm your children. Believe in them, not in what you see but in what you don't see - their potential.
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Consequences are governed by principles, and behavior is governed by values therefore, value principles!
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The key to creating passion in your life is to find your unique talents, and your special role and purpose in the world.
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Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.
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In the absence of wake-up calls, many of us never really confront the critical issues of life.
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Visualising something organises one's ability to accomplish it.
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By centering our lives on timeless, unchanging principles, we create a fundamental paradigm of effective living. It is the center that puts all other centers in perspective.
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When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
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Independent thinking alone is not suited to interdependent reality.
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'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.
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You are dependent if you allow the weaknesses of other people to ruin your emotional life!
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It's better to be humbled by the word than by the force of circumstances.
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Reactive people... are often affected by their physical environment. They find external sources to blame for their behavior.
Stephen Covey