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Without exception, empathy is always appropriate.
Stephen Covey
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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Appropriate
Without
Always
Exception
Empathy
More quotes by Stephen Covey
While values drive behaviors, principles govern consequences.
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It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity.
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It comes from within.
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People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize the initiative to do whatever is necessary to get the job done.
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The average family spends 30 hours in front of a television, and they say they don't have the time to have a balanced, integrated life.
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The power of transcendent vision is greater than the power of the scripting deep inside the human personality and it subordinates it [the scripting], submerges it, until the whole personality is reorganized in the accomplishment of that vision.
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Principle-centered people are constantly educated by their experiences.
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If there's one thing that's certain in business, it's uncertainty.
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When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.
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The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.
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Do what is important, not what is urgent.
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It's incredibly easy to get caught up in an activity trap, in the busy-ness of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall. It is possible to be busy - very busy - without being very effective.
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In the long run, you can never accomplish a worthy end with an unworthy means.
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Principles are the territory. Values are maps.
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You can't have the fruits without the roots.
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True effectiveness is a function of two things: what is produced (the golden eggs) and the producing asset (the goose).
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The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant.
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Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and contribution.
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Building and repairing relationships are long-term investments.
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Give no answer to contentious arguments or irresponsible accusations. Let such things fly out open windows until they spend themselves.
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