Quote

Principles don't die. They aren't here one day and gone the next. They can't be destroyed by fire, earthquake or theft. Principles are deep, fundamental truths, classic truths.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Fire
Truths
Gone
Classic
Dies
Fundamental
Next
Fundamentals
Destroyed
Aren
Earthquake
Deep
Earthquakes
Principles
Theft

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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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Sacrifice really means giving up something good for something better.
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More essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.
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Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.
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Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win/Win Habit 5: Seek First to Understand, Then to Be Understood Habit 6: Synergize Habit 7: Sharpen the Saw
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The ability to subordinate an impulse to a value is the essence of the proactive person.
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An abundance mentality springs from internal security, not from external rankings, comparisons, opinions, possessions, or associations.
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The key is taking responsibility and initiative, deciding what your life is about and prioritizing your life around the most important things.
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Common sense is not always common practice.
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Through imagination, we can visualize the uncredited worlds of potential that lie within us.
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The key to the 99 is the one. Or, put another way, the key to the group is the one individual. Think about the one, talk to the one, regard the one, serve the one. If you are sincere and constant, you will discover that gradually your influence with the many will be magnified.
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Be proactive. Ask yourself, Are my actions based on self-chosen values or on my moods, feelings and circumstances?
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Balance isn't either/or it's 'and'.
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In the last analysis, what we are communicates far more eloquently than anything we say or do.
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The greatest thing you can do for your children is love your spouse.
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When I started teaching I realized that I had never had such a level of satisfaction and such a feeling of fulfillment and sense of contribution. Just like that. But, usually it's more cumulative, slow, evolutionary and less revolutionary.
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The heart and soul of loving yourself is integrity and the peace of conscience it inspires.
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The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.
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The key to growth is to learn to make promises and to keep them.
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Management is formal authority given from above. Leadership is moral authority given from below and all around.
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