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Success is when you realize obstacles you face are challenges to help you become better - and your response equals the challenge.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Faces
Obstacles
Success
Response
Helping
Challenge
Become
Realize
Better
Realizing
Challenges
Face
Help
Equals

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More essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.
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Don't prioritize your schedule, schedule those priorities.
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Trust is a function of both character and competence. Of course you can't trust someone who lacks integrity, but if someone is honest but they can't perform, you're not going to trust them either. You won't trust them to get the job done.
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In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.
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A moment of choice is a moment of truth.
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The greatest and most inspiring mountain climbing achievements in history are not so much stories of individual achievement, but are stories of the extraordinary power of a unified, talented, prepared team that stays loyally committed to one another and to their shared vision to the end.
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You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.
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The key to growth is to learn to make promises and to keep them.
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Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.
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Values determine behavior Principles determine the consequences of behavior.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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Remember, technology is a great servant, but a terrible master.
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The key to motivation is motive.
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Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.
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It's better to be humbled by the word than by the force of circumstances.
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Synergy is better than my way or your way. It's our way.
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Security represents your sense of worth, your identity, your emotional anchorage, your self-esteem, your basic personal strength or lack of it.
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The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.
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Find your voice, and inspire others to find theirs. Don't ignore that longing to make a difference.
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To set and work toward any goal is an act of courage.
Stephen Covey