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People behave more on the basis of how they feel than how they think unless there are good feelings between people, it is almost impossible to reason intelligently.
Stephen Covey
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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Reason
Behave
Feel
Basis
Feels
Bases
Good
Unless
Think
Motivational
Thinking
Impossible
People
Almost
Feelings
Intelligently
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It's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.
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Consequences are governed by principles, and behavior is governed by values therefore, value principles!
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Belief is another word for paradigm. It's a synonymous. Your belief of the way things are. Values are the way things should be, it's a paradigm of the way things should be. Beliefs are the paradigms of the way things are.
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Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.
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To listen with empathy is the most important human skill.
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What one thing could you do in your personal and professional life that, if you did on a regular basis, would make a tremendous positive difference in your life? Quadrant II activities have that kind of impact. Our effectiveness takes quantum leaps when we do them.
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Seek first to understand, then to be understood.
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It's a fact that more people watch television and get their information that way than read books. I find new technology and new ways of communication very exciting and would like to do more in this field.
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Treat them all the same by treating them differently.
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Effective people stay out of Quadrants III and IV because, urgent or not, they aren't important. They also shrink Quadrant I down to size by spending more time in Quadrant II...Quadrant II is the heart of effective personal management.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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If we know how to listen to our own heart, we can listen to the hearts of others.
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Synergy is the highest activity of life it creates new untapped alternatives it values and exploits the mental, emotional, and psychological differences between people.
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We not not our feelings. We are not our moods. We not even our thoughts.
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It is extremely ironic that the more we care about what people think about us the less we care about people, and the less we care about what people think about us the more we begin to care for others
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Be governed by your internal compass, not by some clock on the wall.
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Synergy is what happens when one plus one equals ten or a hundred or even a thousand! It's the profound result when two or more respectful human beings determine to go beyond their preconceived ideas to meet a great challenge.
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Effective people are not problem-minded they're opportunity minded. They feed opportunities and starve problems.
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Balance isn't either/or it's 'and'.
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My behavior is a product of my own conscious choices based on principles, rather than a product of my conditions, based on feelings.
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