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You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Person
Steps
Step
Wells
Inside
Truly
Empathetic
Well
Personal
Positive
Bank
Never
Desire
Emotional
Account
World
Another
Listening
Sees
Character
Motivational
Accounts
Persons
Pure
Develop
Able
Strength
Skills

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What difference would a clear vision of my principles, values, and ultimate objectives make in the way I spend my time?
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We think we see the world as it is, when in fact we see the world as we are.
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The personal power that comes from principle-centered living is the power of a self-aware, knowledgeable, proactive individual, unrestricted by the attitudes, behaviors, and actions of others or by many of the circumstances and environmental influences that limit other people.
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The ability to manage well doesn't make much difference if you're not even in the right jungle.
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It's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.
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To receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.
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It's not that we ignore our weaknesses rather, we make our weaknesses irrelevant by working effectively with others so that we compensate for our weaknesses through their strengths and they compensate for their weaknesses through our strengths.
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To know and not to do is not to know.
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When people seriously undertake to identify what really matters most to them in their lives, what they really want to be and do, they become very reverent. They start to think in larger terms than today and tomorrow.
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One of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.
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I win the private victory when I have made my mind up and commit to live by correct principles and to serve worthy purposes.
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They [Nazi captors]had more liberty, more options to choose from in their environment but he [Viktor Frankl] had more freedom, more internal power to exercise his options.
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Win-win is a belief in the Third Alternative. It's not your way or my way it's a better way, a higher way.
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If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success.
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It's not enough to have values without vision you want to be good, but you want to be good for something. On the other hand, vision without values can create a Hitler . An empowering mission statement deals with both character and competence what you want to be and what you want to do in your life.
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To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which life is made.
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Leaders are not born or made - they are self made
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Public behavior is merely private character writ large.
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To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.
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If there's one thing that's certain in business, it's uncertainty.
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