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Seek to understand rather than be understood.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Rather
Understand
Empathy
Seek
Understood

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Love - the feeling - is a fruit of love, the verb.
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If we want to make relatively minor changes in our lives, we can perhaps appropriately focus on our attitudes and behaviors. But if we want to make significant, quantum change, we need to work on our basic paradigms.
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Satisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.
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As we make and keep commitments, even small commitments, we begin to establish an inner integrity that gives us the awareness of self-control and the courage and strength to accept more of the responsibility for our own lives. By making and keeping promises to ourselves and others, little by little, our honor becomes greater than our moods.
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This is the single most powerful investment we can ever make in life—investment in ourselves, in the only instrument we have with which to deal with life and to contribute.
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But until a person can say deeply and honestly, I am what I am today because of the choices I made yesterday, that person cannot say, I choose otherwise.
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The key to motivation is motive. It's the why. It's the deeper yes! burning inside that makes it easier to say no to the less important.
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Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us.
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Live simply and appreciate what you have. Give more. Expect less.
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When you make a commitment to yourself, do so with the clear understanding that you're pledging your integrity.
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Synergy is better than my way or your way. It's our way.
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Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.
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You can retire from a job, but don't ever retire from making extremely meaningful contributions in life.
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Our behavior is governed by principles. Living in harmony with them brings positive consequences violating them brings negative consequences.
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Taking initiative is a form of self-empowerment.
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It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.
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If we can't make and keep commitments to ourselves as well as to others, our commitments become meaningless.
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Do what is important, not what is urgent.
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If we know how to listen to our own heart, we can listen to the hearts of others.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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