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Trust is the glue in relationships and organizations

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Glue
Organizations
Relationships
Organization
Leadership
Trust
Culture
Inspirational

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Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us.
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Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).
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Live simply and appreciate what you have. Give more. Expect less.
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Nevertheless, the only way we can move from where we are now to where we would like to be is to accept where we are now.
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When you have a challenge and the response is equal to the challenge, that's called 'success'. But once you have a new challenge, the old, once-successful response no longer works. That's why it is called a 'failure'.
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When one side benefits more than the other, that's a win-lose situation. To the winner it might look like success for a while, but in the long run, it breeds resentment and distrust.
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All things are created twice. All things. Vision is the first creation. For a house it's called the blueprint. For a life it's called a mission. For a day it's called a goal and a plan. For a parent it's called a belief in the unseen potential of a child. For all, it is the mental creation which always precedes the physical, or second, creation.
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Love is a verb. Love – the feeling – is the fruit of love, the verb. So love her. Sacrifice. Listen to her. Empathize. Appreciate. Affirm her.
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Principles are deep fundamental truths... lightly interwoven threads running with exactness, consistency, beauty and strength through the fabric of life.
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The key to motivation is motive. It's the why. It's the deeper yes! burning inside that makes it easier to say no to the less important.
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The key to growth is to learn to make promises and to keep them.
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The ability to subordinate an impulse to a value is the essence of the proactive person.
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Self-mastery and self-discipline are the foundation of good relationships with others.
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To judge individuals before understanding them is a form of human rejection and feeds upon itself.
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The power to distinguish between person and performance and to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.
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The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.
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Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.
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True leadership is moral authority, not formal authority. Leadership is a choice, not a position. The choice is to follow universal timeless principles, which will build trust and respect from the entire organization. Those with formal authority alone will lose this trust and respect.
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Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.
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It comes from within.
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