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Trust is the glue in relationships and organizations

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Culture
Inspirational
Glue
Organizations
Relationships
Organization
Leadership
Trust

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The way we see the problem is the problem.
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The greatest risk is the risk of riskless living.
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As you begin to think more in terms of importance, you begin to see time differently.
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What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them.
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Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.
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Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them.
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We are not animals. We are not a product of what has happened to us in our past. We have the power of choice.
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I believe that there are parts to human nature that cannot be reached by either legislation or education, but require the power of God to deal with.
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A moment of choice is a moment of truth. It's the testing point of our character and competence.
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The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.
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Nothing is as fast as the speed of trust. Nothing is as fulfilling as a relationship of trust. Nothing is as inspiring as an offering of trust. Nothing is as profitable as the economics of trust. Nothing has more influence than a reputation of trust.
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The power to distinguish between person and performance and to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.
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True leadership is moral authority, not formal authority. Leadership is a choice, not a position. The choice is to follow universal timeless principles, which will build trust and respect from the entire organization. Those with formal authority alone will lose this trust and respect.
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We simply assume that the way we see things is the way they really are or the way they should be. And our attitudes and behaviors grow out of these assumptions.
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Our behavior is governed by principles. Living in harmony with them brings positive consequences violating them brings negative consequences.
Stephen Covey
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The ability to subordinate an impulse to a value is the essence of the proactive person. Reactive people are driven by feelings, by circumstances, by conditions, by their environment. Proactive people are driven by values - carefully thought about, selected and internalized values.
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To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.
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When your happiness comes primarily from the happiness of others, you know you have moved from a 'me' experience to a 'we' experience. And the whole problem-solving and opportunity-seizing process changes.
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I love interaction with audiences. If were my choice, I would spend most of my time interacting with audiences. Walking around and asking them to challenge me.
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It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake.
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