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Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Effective
Communication
Based
Built
Trust
Politics
Trustworthiness
Cement

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Satisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.
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When the trust account is high, communication is easy, instant, and effective.
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To set and work toward any goal is an act of courage.
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Be governed by your internal compass, not by some clock on the wall.
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I win the private victory when I have made my mind up and commit to live by correct principles and to serve worthy purposes.
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We judge ourselves by our intentions. And others by their actions.
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Moral authority comes from following universal and timeless principles like honesty, integrity, treating people with respect.
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If we keep doing what we're doing, we're going to keep getting what we're getting.
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Strategy is important, but trust is the hidden variable. On paper you can have clarity around your objectives, but in a low-trust environment, your strategy won't be executed.
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Leaders are not born or made - they are self made
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The core of any family is what is changeless, what is going to be there──shared vision and values.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burning inside. The enemy of the “best” is often the “good.
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If you don't have confidence in the diagnosis, you won't have confidence in the prescription.
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Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.
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People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize the initiative to do whatever is necessary to get the job done.
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Synergy is what happens when one plus one equals ten or a hundred or even a thousand! It's the profound result when two or more respectful human beings determine to go beyond their preconceived ideas to meet a great challenge.
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If you are an effective manager of your self, your discipline comes from within it is a function of your independent will.
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You can retire from a job, but don't ever retire from making extremely meaningful contributions in life.
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Principles are deep fundamental truths... lightly interwoven threads running with exactness, consistency, beauty and strength through the fabric of life.
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