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The ability to subordinate an impulse to a value is the essence of the proactive person.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Values
Subordinate
Persons
Proactive
Person
Subordinates
Impulse
Selling
Essence
Value
Ability

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A moment of choice is a moment of truth.
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Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.
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While values drive behaviors, principles govern consequences.
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Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.
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Being humble does not mean being weak, reticent, or self-effacing. It means recognizing principle and putting it ahead of self. It means standing firmly for principle, even in the fact of opposition.
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When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
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When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
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Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them.
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The best way to develop courage is to set a goal and achieve it, make a promise and keep it.
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Satisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.
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Trust is the one thing that affects everything else you're doing. It's a performance multiplier which takes your trajectory upwards, for every activity you engage in, from strategy to execution.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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To achieve goals you've never achieved before, you need to start doing things you've never done before.
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Strategy is important, but trust is the hidden variable. On paper you can have clarity around your objectives, but in a low-trust environment, your strategy won't be executed.
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When a person has access to both the intuitive, creative and visual right brain, and the analytical, logical, verbal left brain, then the whole brain is working...And this tool is best suited to the reality of what life is, because life is not just logical-it is also emotional.
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When we value correct principles, we have truth - a knowledge of things as they are.
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We not not our feelings. We are not our moods. We not even our thoughts.
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There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature.
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They [Nazi captors]had more liberty, more options to choose from in their environment but he [Viktor Frankl] had more freedom, more internal power to exercise his options.
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If we can't make and keep commitments to ourselves as well as to others, our commitments become meaningless.
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