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Seek first to understand, then to be understood.

Stephen Covey

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Stephen Covey
Age: 79 †
Born: 1932
Born: October 24
Died: 2012
Died: July 16
Author
Businessperson
Professor
Writer
Salt Lake City
Utah
Stephen Richards Covey
Understanding
Comprehensive
Understand
Insight
Inspirational
Customers
Firsts
Seeking
First
Seek
Interpersonal
Love
Understood
Proactive
Listening
Comprehension
Relationship
Insightful

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When people seriously undertake to identify what really matters most to them in their lives, what they really want to be and do, they become very reverent. They start to think in larger terms than today and tomorrow.
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It comes from within.
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Love - the feeling - is a fruit of love, the verb.
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Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.
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The exercise of true leadership is inversely proportional to the exercise of power.
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The more people train their counsciousness, the more sensitivie they are to it. It's like you had your own voice coming to you.
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When a person has access to both the intuitive, creative and visual right brain, and the analytical, logical, verbal left brain, then the whole brain is working...And this tool is best suited to the reality of what life is, because life is not just logical-it is also emotional.
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Empathy takes time, and efficiency is for things, not people.
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When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.
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Do what is important, not what is urgent.
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If we can't make and keep commitments to ourselves as well as to others, our commitments become meaningless.
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Being humble does not mean being weak, reticent, or self-effacing. It means recognizing principle and putting it ahead of self. It means standing firmly for principle, even in the fact of opposition.
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If you are an effective manager of your self, your discipline comes from within it is a function of your independent will.
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What is important to another person must be as important to you as the other person is to you
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To judge individuals before understanding them is a form of human rejection and feeds upon itself.
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We may be very busy, we may be very 'efficient', but we will also be truly 'effective' only when we begin with the end in mind.
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Success is when you realize obstacles you face are challenges to help you become better - and your response equals the challenge.
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Trust is the glue that holds everything together. It creates the environment in which all of the other elements win-win stewardship agreements, self-directing individuals and teams, aligned structures and systems, and accountability can flourish.
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The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.
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The best way to develop courage is to set a goal and achieve it, make a promise and keep it.
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