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The best time to do great customer service is when a customer is upset.
Seth
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Seth
Age: 62
Born: 1962
Born: September 16
Cartoonist
Comics Artist
Clinton
Ontario
Gregory Gallant
Great
Time
Customer
Upset
Customers
Service
Business
Best
More quotes by Seth
The paradox is that by the time you get to be senior, the decisions that matter the most are the ones that would be best made made by people who are junior.
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You get what you concentrate upon. There is no other main rule.
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If you want to know what you think of yourself, then ask yourself what you think of others and you will find the answer.
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Do not place the words of ANYONE above the feelings of your own being. You can learn much from others, but the deepest knowledge must come from within yourself.
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When you focus on delighting an audience you care about, you strip the masses of their power.
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The very fact that it might not work is precisely why you should and must do this.
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Your art is what you do when no one can tell you exactly how to do it. Your art is the act of taking personal responsibility, challenging the status quo, and changing people.
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And yet the real success goes to those who obsess. The focus that leads you through the Dip to the other side is rewarded by a marketplace in search of the best in the world. A woodpecker can tap twenty times on a thousand trees and get nowhere, but stay busy. Or he can tap twenty-thousand times on one tree and get dinner.
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In basic terms, civilization is dependent upon the spontaneity and fulfillment of the individual. Your civilization is in sad straits. Not because you are allowed spontaneity or fulfillment to individuals, but because you are denied it, and because your institutions are based upon that premise.
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Don’t try to make a product for everybody, because that is a product for nobody.
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My mother-in-law is obsessed with clowns.
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The Internet is going to change marketing before it changes almost anything else, and old marketing will die in its path.
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It's sad and upsetting when you see somebody crying hysterically, but at the same time it's real funny.
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The art of moving forward lies in understanding what to leave behind.
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We see what we believe, not the other way around.
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More time on the problem isn't the way. More guts is. When you expose yourself to the opportunities that scare you, you create something scarce, something others won't do.
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As far as you are concerned the present is your point of action, focus and power, and from that point of volition you form both your future and past. Realizing this, you will understand that you are not at the mercy of a past over which you have no control.
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Don’t try to please everyone. There are countless people who don’t want one, haven’t heard of one or actively hate it. So what?
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Consciousness is, among other things, a spontaneous exercise in creativity.
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If you're considering word of mouth, stability and lifetime value, it's almost always true that the easier it is to get someone's attention, the less it's worth.
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