Quote

Two different things: A crowd is a tribe without a leader. A crowd is a tribe without communication. Most organizations spend their time marketing to the crowd. Smart organizations assemble the tribe.

Seth Godin

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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Time
Organization
Assemble
Smart
Tribe
Spend
Tribes
Leader
Organizations
Two
Crowd
Without
Marketing
Different
Crowds
Things
Communication

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Be relentlessly generous, without focusing on when it will come back to you.
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Here's the truth you have to wrestle with: the reason that art (writing, engaging, leading, all of it) is valuable is precisely why I can't tell you how to do it. If there were a map, there'd be no art, because art is the act of navigating without a map. Don't you hate that? I love that there's no map.
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Positive thinking is hard. Worth it, though.
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The art of good decision making is looking forward to and celebrating the tradeoffs, not pretending they don't exist.
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If you want to be a leader, go lead
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Just start. Start now. Fail often. Enjoy the ride.
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The only purpose of customer service is to change feelings.
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The goal, then, isn't to draw some positioning charts and announce that you have differentiated your product. No, the opportunity is to actually create something that people choose to talk about, regardless of what the competition is doing.
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A well-defined backup plan is sabotage waiting to happen. Why push through the dip, why take the risk, why blow it all when there's the comfortable alternative instead? The people who break through usually have nothing to lose, and they almost never have a backup plan.
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