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A customer is never out of warranty, even if his product is.

Seth Godin

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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Warranty
Customer
Customers
Product
Products
Even
Never

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Debt creates stress, stress creates behaviors that don't lead to happiness.
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Surprise and delight and connection are remarkable.
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Surprise and differentiation have far more impact than noise does.
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If you do a job where someone tells you exactly what to do, they will find someone cheaper than you to do it. And yet our schools are churning out kids who are stuck looking for jobs where the boss tells them exactly what to do.
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Art isn't only a painting. Art is anything that's creative, passionate, and personal. And great art resonates with the viewer, not only with the creator... Art is a personal gift that changes the recipient. The medium doesn't matter. The intent does. Art is a personal act of courage, something one human does that creates change in another.
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No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?
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Every great company, brand, career has been built in exactly the same way: bit by bit, step by step, little by little.
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Trust is precious and easily wasted, and guessing is a lousy foundation for future progress.
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There are lots of good reasons to abandon a project. Having a little competition is not one of them.
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As creators, our pursuit of perfection might be misguided, particularly if it comes at the expense of the things that matter.
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If you want to get in shape, go to the # gym every single day, change your clothes and take a shower. If you can do that every single day for a month, pretty soon you'll start doing something while you're there.
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Effort is its own reward if you allow it to be.
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You can't win by being more average than average.
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When you can swim, who cares how deep the water is?
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Marketing is the art of seeing (and then creating) what might be interesting to more than our friends
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Competition and the market are like water, they go where they want
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The question is not Will you succeed? but rather, Will you matter?
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The problem with holding a grudge is that your hands are then too full to hold onto anything else. It might be the competition or a technology or the lousy things that someone did a decade ago. None of it is going to get better as a result of revisiting the grudge.
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In a race, sooner or later there's a moment that separates the winner from those who don't win. That instant is your chance, the moment you've been waiting for.
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If you're not willing to face the abyss of choice, you will almost certainly not spend enough time dancing with opportunity.
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