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A customer is never out of warranty, even if his product is.

Seth Godin

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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Customers
Product
Products
Even
Never
Warranty
Customer

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The market and the consumer and idea trump the system.
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Why do we value leadership, connection and grace? Because it's scarce, and that scacity creates value.
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The goal, then, isn't to draw some positioning charts and announce that you have differentiated your product. No, the opportunity is to actually create something that people choose to talk about, regardless of what the competition is doing.
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Mass attention is almost unattainable and it's not clear that you want it.
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The question isn’t whether or not you should wait to be picked, the question is whether you care enough to pick yourself.
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Treat different people differently. Anything else is a compromise.
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If you speak up online and your ideas have currency, people are going to show up and want to connect with you. What we need more of are people with the guts and emotional labour to do this. The greatest shortage in today's society is an instinct to produce.
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You want it to be hard. If it's hard, then that means others can't do it easily and you can charge for that value.
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Not only are bloggers suckers for the remarkable, so are the people who read blogs.
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Art is what we're doing when we do our best work.
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There's no life-work balance. I think you have to have the discipline to have the life you want to have. And if you are stealing from one part of your life in order to make the other part work, you are going to pay for it.
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If you try to delight the undelightable, you've made yourself miserable for no reason.
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Content Marketing is all the Marketing that's left.
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You're competing against people in a state of flow, people who are truly committed, people who care deeply about the outcome.
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Perfect can't possibly be the goal, we're left with generous, important and human instead.
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All motivation is self-motivation. Your family, your boss, or your co-workers can try to get your engine going, but until you decide what to accomplish, nothing will happen.
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All Marketers are liars tell stories.
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Not adding value is the same as taking it away.
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The mirror we hold up to the person next to us is one of the most important pictures she will ever see.
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If there's time for an emergency, why isn't there time for brilliance, generosity or learning?
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