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You can use social media to turn strangers into friends, friends into customers and customers into salespeople.

Seth Godin

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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Customers
Media
Turn
Friends
Turns
Use
Salespeople
Social
Strangers
Stranger

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And it doesn't matter to me whether you're running a coffee shop or you're an intellectual or you're in business or flying hot air balloons. People who can spread ideas, regardless of what those ideas are, win. But consumers, they got way more choices than they used to and way less time.
Seth Godin
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You can listen to what people say, sure. But you will be far more effective if you listen to what people do.
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Two different things: A crowd is a tribe without a leader. A crowd is a tribe without communication. Most organizations spend their time marketing to the crowd. Smart organizations assemble the tribe.
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The best creative solutions don't come from finding good answers to the questions that are presented... They come from inventing new questions!
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You can't lose. Go, go, go!
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In other words, If you don't take action, you won't get any results You are not your resume, you are your work
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You don't need a new plan for next year. You need a commitment.
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The Cul-de-Sac ( French for dead end ) ... is a situation where you work and work and work and nothing much changes
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The reason it seems that price is all your customers care about is that you haven't given them anything else to care about.
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Trust is precious and easily wasted, and guessing is a lousy foundation for future progress.
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The less people know, the more they yell.
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I have something to say. I know how to do something. I’m doing it. If you want me to do it with you, raise your hand.
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You don't need more time in your day. You need to decide.
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As soon as we associate reading with a test, we've missed the point.
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The answer to the question where do good ideas come from is always the same, the come from bad ideas. If you come up with 20 bad ideas you get one good one.
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Good ideas come from bad ideas, but only if there are enough of them.
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I do not think you can get rid of the fear... but you can dance with it.
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A symptom of the revolution: When we state something is impossible in theory, but then change our minds when we discover that it is possible in practice.
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By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.
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No organization ever created an innovation. People innovate, not companies.
Seth Godin