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By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.
Seth Godin
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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Mean
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Fire
Customer
Wrong
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Understand
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Firing
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If you believe that a given situation should make you unhappy, then it will, and the unhappiness will then reinforce the condition.
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If you need to conceal your true nature to get in the door, understand that you'll probably have to conceal your true nature to keep that job.
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More and more people now have jobs that require them to confront the risk of appearing stupid on a regular basis.
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An artist is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artist takes it personally.
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Saying 'no' or even 'stop' is the hallmark of the professional you want on your team.
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The combination of passion and art is what makes someone a linchpin.
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At the heart of art is learning to see
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Life is not about gutting out every situation. It's about identifying opportunity or the lack thereof. If your pride is all that is standing in the way of quitting, quit. The right people won't care and the wrong people don't matter. If you know you're on the right path, persevere though the pain. It will be worth it.
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You get to keep making art as long as you are willing to make the choices that let you make your art.
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If you could do tomorrow over again, would you?
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You can't win by being more average than average.
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Which are you?...competen t, inspiring, passionate, obsessed, provocative, impatient, hungry, driven, adoring, inspired, an artist, a genius, someone who cares...? With all these remarkable, powerful, important options available to each of us, why do so many of us default to competent?
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Incrementalism ceases to be a good strategy when there's a cliff on the route.
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Without a specific reason for the consumer to behave, without a reward or benefit, the overwhelmed consumer will refuse.
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Learning is not watching a video, learning is taking action and seeing what happens.
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We are too focused on avoiding criticism and not enough on making a difference.
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It's human nature to quit when it hurts. But it's that reflex that creates scarcity.
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Don't fix me Love me for what's broken.
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The internet was supposed to homogenize everyone by connecting us all. Instead what it's allowed is silos of interest.
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Studying entrepreneurshi p without doing it... is like studying the appreciation of music without listening to it.
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