Quote

By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.

Seth Godin

Change background

T
T
T

Change font

TAGS & TOPICS

Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Understand
Customers
Process
Aren
Means
Worth
Moments
Started
Firing
Mean
Trouble
Insist
Time
Fire
Customer
Wrong
Marketing
Moment
Advertising

More quotes by Seth Godin

Image
The key to getting a reputation for being brilliant is actually being brilliant, not just acting like you are.
Seth Godin
Image
Marketing is no longer about the stuff that you male, but about the stories you tell.
Seth Godin
Image
The easiest way to thrive as an outlier is to avoid being one. At least among your most treasured peers. Surround yourself with people in at least as much of a hurry, at least as inquisitive, at least as focused as you are.
Seth Godin
Image
More and more people now have jobs that require them to confront the risk of appearing stupid on a regular basis.
Seth Godin
Image
The problem with holding a grudge is that your hands are then too full to hold onto anything else. It might be the competition or a technology or the lousy things that someone did a decade ago. None of it is going to get better as a result of revisiting the grudge.
Seth Godin
Image
Even good excuses, really good ones, don't help very much. Explanations, on the other hand, are both scarce and useful. And accurate forecasts and insightful intuition are priceless.
Seth Godin
Image
The status quo is persistent and resistant. It exists because everyone wants it to. Everyone believes that what they've got is probably better than the risk and fear that come with change.
Seth Godin
Image
When the room brightens when you walk in, you matter.
Seth Godin
Image
Positive thinking is hard. Worth it, though.
Seth Godin
Image
We have little choice but to move beyond quality and seek remarkable, connected, and new. Remarkable, as you've already figured out, demands initiative.
Seth Godin
Image
If you believe that a given situation should make you unhappy, then it will, and the unhappiness will then reinforce the condition.
Seth Godin
Image
In other words, If you don't take action, you won't get any results You are not your resume, you are your work
Seth Godin
Image
Every single important thing we do is something we didn't use to be good at, and in fact, might be something we used to fear.
Seth Godin
Image
You cannot buy your way to share of voice today you cannot buy attention anymore.
Seth Godin
Image
Leadership is a choice. It's the choice not to do nothing.
Seth Godin
Image
Learning is not done to you, it is something you choose to do.
Seth Godin
Image
The only way to get what you're worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.
Seth Godin
Image
One option is to struggle to be heard whenever you're in the room... Another is to be the sort of person who is missed when you're not. The first involves making noise. The second involves making a difference.
Seth Godin
Image
Set up a life you don't need to escape from.
Seth Godin
Image
Catering to the passionate is exactly what you should do.
Seth Godin