Quote

By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.

Seth Godin

Change background

T
T
T

Change font

TAGS & TOPICS

Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Time
Fire
Customer
Wrong
Marketing
Moment
Advertising
Understand
Customers
Process
Aren
Means
Worth
Moments
Started
Firing
Mean
Trouble
Insist

More quotes by Seth Godin

Image
One key to moving forward is knowing what to leave behind.
Seth Godin
Image
If you're different somehow and have made yourself unique, people will find you and pay you more.
Seth Godin
Image
You want it to be hard. If it's hard, then that means others can't do it easily and you can charge for that value.
Seth Godin
Image
I feel like I'm treating people as I'd like to be treated.
Seth Godin
Image
Doing justice to the work is your task, not setting a world record.
Seth Godin
Image
If there isn't a good reason, go home. If there is, then do something ... loud, now, and memorable.
Seth Godin
Image
I think creativity is better described as failing repeatedly until you get something right.
Seth Godin
Image
Seek out habits that help you overcome fear or inertia. Destroy those that do the opposite.
Seth Godin
Image
The ladder of success isn't a ladder. It's a series of steps with leaps interspersed along the way.
Seth Godin
Image
Remarkable visions and genuine insight are always met with resistance. And when you start to make progress, your efforts are met with even more resistance. Products, services, career paths... whatever it is, the forces for mediocrity will align to stop you, forgiving no errors and never backing down until it's over
Seth Godin
Image
In a digital world, the gift I give you almost always benefits me more than it costs.
Seth Godin
Image
My problem with the search for the badge of real is that it trades your goals and your happiness for someone else's.
Seth Godin
Image
Don't wait to be picked. Pick yourself.
Seth Godin
Image
The opposite of coherent is interesting.
Seth Godin
Image
If you've got the platform and the ability to make a difference, then this goes beyond 'should' and reaches the level of 'must.' You must make a difference or you squander the opportunity. Wasting the opportunity both degrades your own ability to contribute and, more urgently, takes something away from the rest of us.
Seth Godin
Image
Competence is no longer a scarce commodity.
Seth Godin
Image
Perfect can't possibly be the goal, we're left with generous, important and human instead.
Seth Godin
Image
School is at its best when it gives students the expectation that they will not only dream big, but dream dreams that they can work on every day until they accomplish them-not because they were chosen by a black-box process, but because they worked hard enough to reach them.
Seth Godin
Image
One option is to struggle to be heard whenever you're in the room... Another is to be the sort of person who is missed when you're not. The first involves making noise. The second involves making a difference.
Seth Godin
Image
The problem with requiring people to be loud and angry to get things done is that you're now surrounded by people who are loud and angry.
Seth Godin