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The only purpose of customer service is to change feelings.
Seth Godin
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Seth Godin
Age: 64
Born: 1960
Born: July 10
Author
Blogger
Computer Scientist
Economist
Entrepreneur
Writer
Mount Vernon
New York
Customer
Educational
Customers
Service
Purpose
Feelings
Change
More quotes by Seth Godin
Fear is the workout we give ourselves imagining what will happen if things don't work out. . . . Worry is our effort to imagine every possible way to avoid the outcome that is causing us fear, and failing that, to survive the thing that we fear if it comes to fruition.
Seth Godin
The question isn’t whether or not you should wait to be picked, the question is whether you care enough to pick yourself.
Seth Godin
The digital asset that matters is trust. Awareness first, then interaction, and maybe a habit, but all three mean nothing if they don't lead to permission and trust. The privilege of connection. Everything else is slippery.
Seth Godin
One way to think about running a successful business is to figure out what the least you can do is, and do that.
Seth Godin
Life is not about gutting out every situation. It's about identifying opportunity or the lack thereof. If your pride is all that is standing in the way of quitting, quit. The right people won't care and the wrong people don't matter. If you know you're on the right path, persevere though the pain. It will be worth it.
Seth Godin
The goal, then, isn't to draw some positioning charts and announce that you have differentiated your product. No, the opportunity is to actually create something that people choose to talk about, regardless of what the competition is doing.
Seth Godin
Two elements of successful leadership: a willingness to be wrong and an eagerness to admit it.
Seth Godin
When the room brightens when you walk in, you matter.
Seth Godin
Marketing used to be what you say Now, marketing is what you do. What you make. How you act. The choices you make when you are sure no one is looking.
Seth Godin
A brand that stands for what all brands stand for stands for nothing much.
Seth Godin
Data is not useful until it becomes information.
Seth Godin
The innovator creates a business where they are making money, even when they sleep.
Seth Godin
How dare you settle for less when the world has made it so easy for you to be remarkable?
Seth Godin
The only thing worse than starting something and failing... is not starting something.
Seth Godin
No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?
Seth Godin
Rehearsing failure is simply a bad habit, not a productive use of your time. When you choose to visualize the path that works, you're more likely to shore it up and create an environment where it can take place.
Seth Godin
Even good excuses, really good ones, don't help very much. Explanations, on the other hand, are both scarce and useful. And accurate forecasts and insightful intuition are priceless.
Seth Godin
What evidence would you need to see to change your mind about this?
Seth Godin
I see things differently when I'm focused on opening doors for other people, and more often than not, my doors are opened as well.
Seth Godin
Be personal. Be relevant. Be specific.
Seth Godin
