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Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
Scott D. Cook
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Scott D. Cook
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More quotes by Scott D. Cook
Subsequent to the original Quicken, the whole idea that we, as a consumer products company, could actually make business products, that was a whole revolution in our thinking.
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So I think instead of focusing on the competition, focus on the customer.
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People don't place their trust in government or company pension plans they have to be self-reliant.
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Today more people believe in UFOs than believe that Social Security will take care of their retirement.
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Before 1980, it was basically illegal for U.S. banks to invent new products.
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Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened with picking individual stocks.
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