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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Stills
Operation
Still
Efficient
Make
Operations
Brilliant
Mistakes
Mistake
Business
Inefficient
Running
Recover
More quotes by Sam Walton
Focus on something the customer wants, and then deliver it.
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The goal as a company is to have customer service that is not just the best, but legendary.
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
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Most everything I've done I've copied from somebody else.
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I believe in always having goals, and always setting them high.
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Do it. Try it. Fix it.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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The secret of successful retailing is to give your customers what they want
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Don't get so stuck in your ways that you can't change.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
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When all else fails, put on a costume and sing a silly song.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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Capital isn't scarce vision is.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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