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High expectations is the key to everything.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Everything
Expectations
Keys
High
More quotes by Sam Walton
I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
I've always been driven to buck the system.
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If one of our customers comes into the store without a smile, I'll give them one of mine.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
Sam Walton
...You can make a positive out of most any negative if you work at it hard enough.
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
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The goal as a company is to have customer service that is not just the best, but legendary.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Most everything I've done I've copied from somebody else.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton