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High expectations is the key to everything.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Expectations
Keys
High
Everything

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I had to get up everyday with my mind set on improving something.
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The secret of successful retailing is to give your customers what they want
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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Capital isn't scarce vision is.
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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When all else fails, put on a costume and sing a silly song.
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Curiosity doesn't kill the cat it kills the competition.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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I've always been driven to buck the system.
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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I believe in always having goals, and always setting them high.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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The goal as a company is to have customer service that is not just the best, but legendary.
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