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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
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More quotes by Sam Walton
Focus on something the customer wants, and then deliver it.
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The goal as a company is to have customer service that is not just the best, but legendary.
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I believe in always having goals, and always setting them high.
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Don't get so stuck in your ways that you can't change.
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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Do it. Try it. Fix it.
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There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
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The secret of successful retailing is to give your customers what they want
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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High expectations is the key to everything.
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I've always been driven to buck the system.
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