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Focus on something the customer wants, and then deliver it.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Something
Customer
Deliver
Customers
Wants
Focus

More quotes by Sam Walton

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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
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Don't get so stuck in your ways that you can't change.
Sam Walton
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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Most everything I've done I've copied from somebody else.
Sam Walton
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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The secret of successful retailing is to give your customers what they want
Sam Walton
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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Capital isn't scarce vision is.
Sam Walton
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
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Individuals don't win in business, teams do.
Sam Walton
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
Sam Walton
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton