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Focus on something the customer wants, and then deliver it.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Customer
Deliver
Customers
Wants
Focus
Something

More quotes by Sam Walton

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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
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The secret of successful retailing is to give your customers what they want
Sam Walton
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Our best ideas come from clerks and stockboys.
Sam Walton
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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I loved retail from the beginning, and I still love it today.
Sam Walton
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Sam Walton
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...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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I believe in always having goals, and always setting them high.
Sam Walton
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
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Individuals don't win in business, teams do.
Sam Walton