Quote

Focus on something the customer wants, and then deliver it.

Sam Walton

Change background

T
T
T

Change font

TAGS & TOPICS

Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Customer
Deliver
Customers
Wants
Focus
Something

More quotes by Sam Walton

Image
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
Image
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
Image
I believe in always having goals, and always setting them high.
Sam Walton
Image
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
Image
It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
Sam Walton
Image
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
Image
Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
Image
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Image
There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.
Sam Walton
Image
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton
Image
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
Image
When all else fails, put on a costume and sing a silly song.
Sam Walton
Image
Curiosity doesn't kill the cat it kills the competition.
Sam Walton
Image
I loved retail from the beginning, and I still love it today.
Sam Walton
Image
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
Image
I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
Image
If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
Image
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
Image
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
Image
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton