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Expenses should never exceed one percent of our purchases.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Purchases
Exceed
Expenses
Percent
Never

More quotes by Sam Walton

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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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I believe in always having goals, and always setting them high.
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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High expectations is the key to everything.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
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The secret of successful retailing is to give your customers what they want
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
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I had to get up everyday with my mind set on improving something.
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Our best ideas come from clerks and stockboys.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
Sam Walton