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When all else fails, put on a costume and sing a silly song.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Silly
Sing
Failing
Song
Else
Costume
Costumes
Fails
More quotes by Sam Walton
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
Focus on something the customer wants, and then deliver it.
Sam Walton
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
I believe in always having goals, and always setting them high.
Sam Walton
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
I had to get up everyday with my mind set on improving something.
Sam Walton
Curiosity doesn't kill the cat it kills the competition.
Sam Walton
I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
Sam Walton
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton
The secret of successful retailing is to give your customers what they want
Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
I've always been driven to buck the system.
Sam Walton
Don't get so stuck in your ways that you can't change.
Sam Walton