Quote

If one of our customers comes into the store without a smile, I'll give them one of mine.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Culture
Comes
Give
Store
Without
Stores
Giving
Customers
Smile
Mines
Mine

More quotes by Sam Walton

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I believe in always having goals, and always setting them high.
Sam Walton
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Sam Walton
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The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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The secret of successful retailing is to give your customers what they want
Sam Walton
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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Capital isn't scarce vision is.
Sam Walton
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I loved retail from the beginning, and I still love it today.
Sam Walton
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
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Don't get so stuck in your ways that you can't change.
Sam Walton
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
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Focus on something the customer wants, and then deliver it.
Sam Walton
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Do it. Try it. Fix it.
Sam Walton
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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High expectations is the key to everything.
Sam Walton