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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Giving
Customers
Smile
Mines
Mine
Culture
Comes
Give
Store
Without
Stores
More quotes by Sam Walton
High expectations is the key to everything.
Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
Our best ideas come from clerks and stockboys.
Sam Walton
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
Individuals don't win in business, teams do.
Sam Walton
...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
Most everything I've done I've copied from somebody else.
Sam Walton
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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I had to get up everyday with my mind set on improving something.
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Do it. Try it. Fix it.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
The secret of successful retailing is to give your customers what they want
Sam Walton