Quote

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Sam Walton

Change background

T
T
T

Change font

TAGS & TOPICS

Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Come
Exceed
Giving
Customer
Customers
Expectations
Give
Littles
Back
Little

More quotes by Sam Walton

Image
The secret of successful retailing is to give your customers what they want
Sam Walton
Image
I loved retail from the beginning, and I still love it today.
Sam Walton
Image
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
Image
We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
Image
High expectations is the key to everything.
Sam Walton
Image
Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
Image
Don't get so stuck in your ways that you can't change.
Sam Walton
Image
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
Sam Walton
Image
Leaders must always put their people before themselves. If you do that, your business will take care of itself.
Sam Walton
Image
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
Image
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
Image
One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
Image
When all else fails, put on a costume and sing a silly song.
Sam Walton
Image
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
Image
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
Image
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
Image
I've always been driven to buck the system.
Sam Walton
Image
It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
Sam Walton
Image
Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
Sam Walton
Image
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton