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I believe in always having goals, and always setting them high.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Always
Settings
Goals
Setting
High
Goal
Believe
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We let folks know we're interested in them and that they're vital to us. cause they are.
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
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Our best ideas come from clerks and stockboys.
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When all else fails, put on a costume and sing a silly song.
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Focus on something the customer wants, and then deliver it.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
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The goal as a company is to have customer service that is not just the best, but legendary.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
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Do it. Try it. Fix it.
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The secret of successful retailing is to give your customers what they want
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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If one of our customers comes into the store without a smile, I'll give them one of mine.
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...You can make a positive out of most any negative if you work at it hard enough.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
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