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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Dollars
Life
Four
Happiness
Three
Firsts
Dollar
Matter
Sell
First
Sells
Things
More quotes by Sam Walton
Individuals don't win in business, teams do.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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I had to get up everyday with my mind set on improving something.
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
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Don't get so stuck in your ways that you can't change.
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I believe in always having goals, and always setting them high.
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High expectations is the key to everything.
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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I've always been driven to buck the system.
Sam Walton
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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...You can make a positive out of most any negative if you work at it hard enough.
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The goal as a company is to have customer service that is not just the best, but legendary.
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton