Quote

Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Competitors
Empowering
Gain
Gains
Risk
Information
Informing
Power
Competitor
Associates

More quotes by Sam Walton

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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
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Focus on something the customer wants, and then deliver it.
Sam Walton
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
Sam Walton
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Individuals don't win in business, teams do.
Sam Walton
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
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Do it. Try it. Fix it.
Sam Walton
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I've always been driven to buck the system.
Sam Walton
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Capital isn't scarce vision is.
Sam Walton
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
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When all else fails, put on a costume and sing a silly song.
Sam Walton
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
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Our best ideas come from clerks and stockboys.
Sam Walton
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
Sam Walton
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton