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Swim upstream. Go the other way. Ignore the conventional wisdom.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Upstream
Conventional
Ignore
Swim
Wisdom
Way

More quotes by Sam Walton

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The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
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The secret of successful retailing is to give your customers what they want
Sam Walton
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
Sam Walton
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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Individuals don't win in business, teams do.
Sam Walton
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Curiosity doesn't kill the cat it kills the competition.
Sam Walton
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High expectations are the key to everything.
Sam Walton
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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Do it. Try it. Fix it.
Sam Walton
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton