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...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Positive
Enough
Hard
Work
Make
Gratitude
Negative
More quotes by Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
When all else fails, put on a costume and sing a silly song.
Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
I had to get up everyday with my mind set on improving something.
Sam Walton
Do it. Try it. Fix it.
Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
Most everything I've done I've copied from somebody else.
Sam Walton
The secret of successful retailing is to give your customers what they want
Sam Walton
I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
Commit to your business. Believe in it more than anybody else.
Sam Walton
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton