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The secret of successful retailing is to give your customers what they want

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Give
Giving
Retailing
Customers
Successful
Secret

More quotes by Sam Walton

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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
Sam Walton
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Most everything I've done I've copied from somebody else.
Sam Walton
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Our best ideas come from clerks and stockboys.
Sam Walton
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I've always been driven to buck the system.
Sam Walton
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
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...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
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I loved retail from the beginning, and I still love it today.
Sam Walton
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
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I believe in always having goals, and always setting them high.
Sam Walton
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
Sam Walton
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High expectations is the key to everything.
Sam Walton