Quote

I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Biggest
Constant
Later
Fiddling
Success
Meddling
May
Mart
Think
Contributions
Thinking
Status
Contribution

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Don't get so stuck in your ways that you can't change.
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Most everything I've done I've copied from somebody else.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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I believe in always having goals, and always setting them high.
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High expectations is the key to everything.
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
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If one of our customers comes into the store without a smile, I'll give them one of mine.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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Commit to your business. Believe in it more than anybody else.
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We let folks know we're interested in them and that they're vital to us. cause they are.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
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Expenses should never exceed one percent of our purchases.
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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...You can make a positive out of most any negative if you work at it hard enough.
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The secret of successful retailing is to give your customers what they want
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