Quote

I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Success
Meddling
May
Mart
Think
Contributions
Thinking
Status
Contribution
Biggest
Constant
Later
Fiddling

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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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The goal as a company is to have customer service that is not just the best, but legendary.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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I had to get up everyday with my mind set on improving something.
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Don't get so stuck in your ways that you can't change.
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
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High expectations is the key to everything.
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I've always been driven to buck the system.
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Individuals don't win in business, teams do.
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
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High expectations are the key to everything.
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
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