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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
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Biggest
Constant
Later
Fiddling
Success
Meddling
May
Mart
More quotes by Sam Walton
Focus on something the customer wants, and then deliver it.
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Expenses should never exceed one percent of our purchases.
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I've always been driven to buck the system.
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We let folks know we're interested in them and that they're vital to us. cause they are.
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Most everything I've done I've copied from somebody else.
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
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Individuals don't win in business, teams do.
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High expectations is the key to everything.
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The goal as a company is to have customer service that is not just the best, but legendary.
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Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
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Commit to your business. Believe in it more than anybody else.
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
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Curiosity doesn't kill the cat it kills the competition.
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Do it. Try it. Fix it.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
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