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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Communicate
Inspirational
Care
Everything
Associates
Stopping
More quotes by Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
Individuals don't win in business, teams do.
Sam Walton
I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
Most everything I've done I've copied from somebody else.
Sam Walton
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
High expectations are the key to everything.
Sam Walton
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam Walton
Our best ideas come from clerks and stockboys.
Sam Walton
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
Capital isn't scarce vision is.
Sam Walton
I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton