Quote

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Communicate
Inspirational
Care
Everything
Associates
Stopping

More quotes by Sam Walton

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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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I believe in always having goals, and always setting them high.
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Curiosity doesn't kill the cat it kills the competition.
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...You can make a positive out of most any negative if you work at it hard enough.
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Do it. Try it. Fix it.
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
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The secret of successful retailing is to give your customers what they want
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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High expectations are the key to everything.
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I loved retail from the beginning, and I still love it today.
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There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
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I had to get up everyday with my mind set on improving something.
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
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Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton